Frequently Asked Questions

Everything you need to know about your Mr Simple experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country, while express options are available for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own to compare against our specific item dimensions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna.

Are your materials sustainably sourced?

Mr Simple is committed to quality and ethics. We prioritize organic cotton, recycled polyesters, and sustainable linen across our core collections.

Can I change or cancel my order after it's placed?

Because we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.